Field Services Solution

A mobile application that enables cable and IPTV operators’ technicians to access information and interact with back-end systems in
real time, anytime, anywhere. A work order “to-do” process is provided to each technician through an intuitive workflow,
guiding the technician through the intervention. The entire process is online, automated and immediate, improving the responsiveness to technical interventions at the customer’s premises and reducing operational costs.
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